Operations & Fulfillment

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Seamless European fulfillment, delivered by Dutchub

At Dutchub, we've built a robust European fulfillment network that serves as the operational backbone for your brand. Our strategically located warehouses, including facilities at the German border, ensure your products reach customers across Europe with remarkable speed and reliability.

1. Strategic warehouse locations

  • Prime European locations: Our warehouses in the Netherlands and at the German border provide optimal access to major European markets
  • Carrier partnerships: Direct integrations with DHL, DPD, FedEx and other premium carriers
  • Late cut-off times: Packing continues until 23:00 daily to maximize same-day shipments

2. Delivery performance

  • Netherlands: Orders placed by 23:59 delivered next day
  • Germany: 1-2 business day delivery from our Dutch and German facilities
  • Western Europe: 2-3 business days to major markets including Belgium, France, and UK
  • Tracking & visibility: Full end-to-end tracking from warehouse to customer doorstep

3. Inventory management

  • Real-time stock visibility: Monitor inventory levels across all locations through our dashboard
  • Advanced inventory control: Batch tracking and serial number management (requires scannable product data from brands)
  • Automated replenishment alerts: Smart notifications when stock reaches critical levels
  • Cycle counting: Regular audits maintaining 99.5%+ inventory accuracy

4. Order processing excellence

  • Same-day dispatch: Orders received before cut-off are processed and shipped same day
  • Professional packing: Quality-controlled packing with attention to product protection
  • Brand-centric packaging: Custom packaging solutions available (additional cost, provided by brand)
  • Quality assurance: Visual inspection during picking and packing process

5. Shipping & logistics

  • Carrier optimization: Automatic selection of best carrier based on cost and delivery speed
  • Shipping cost management: Competitive rates through our carrier partnerships
  • Customs documentation: Automated generation of required customs forms for international shipments
  • Exception handling: Dedicated team for addressing shipping issues and delays

6. Streamlined returns process

  • Branded returns experience: Customizable returns portal matching your brand identity
  • Automated authorization: Streamlined returns approval process
  • Quality inspection: Detailed assessment of returned items with condition categorization
  • Restocking efficiency: Quick processing of resalable inventory back to available stock

7. Returns analytics

  • Reason code analysis: Detailed reporting on why products are returned
  • Quality trends: Identification of recurring product issues
  • Customer feedback: Insights from returns to improve product listings and quality

8. Unified operations platform

  • Single dashboard: Comprehensive view of all fulfillment operations
  • Real-time sync: Automatic inventory updates across all sales channels
  • Order management: Centralized processing for webshops and marketplaces
  • Performance analytics: Key metrics on fulfillment speed, accuracy, and costs

9. Integration capabilities

  • Webshop connectors: Seamless integration with your existing webshop platforms
  • Marketplace APIs: Direct connections to major European marketplaces
  • Custom integration: Tailored solutions for unique business requirements

Operational excellence for European growth

Our fulfillment infrastructure is designed to support your growth across European markets. With strategic warehouse locations, late cut-off times, and premium carrier partnerships, we provide the operational foundation that lets you focus on building your brand while we handle the complexities of European logistics and delivery.

Key Operational Advantages:

For detailed specifications, delivery time maps, or to discuss how our fulfillment capabilities can support your specific product requirements, our operations team provides comprehensive consultations tailored to your European expansion goals.

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FAQ - Operations & Fulfillment

Q: Which European countries do you deliver to and what are the delivery times?

A: We deliver to all major European markets with next-day delivery to Netherlands and Belgium, 1-2 days to Germany, and 2-3 days to other Western European countries from our Dutch warehouse near the German border.

Q: What are your warehouse cut-off times for same-day shipping?

A: We process orders until 23:00 daily for same-day shipping, with multiple daily pickups by carriers including PostNL, UPS, DHL, and DPD.

Q: How do you handle inventory management and stock visibility?

A: We provide real-time inventory tracking through your dashboard with automated low-stock alerts and forecasting to help prevent stock-outs.

Q: Can we use custom packaging or include branded materials?

A: Yes, we offer custom packaging solutions. Brands provide the packaging materials, and we handle the professional packing and insertion.

Q: What happens if there are issues with incoming inventory shipments?

A: We scan and inspect all incoming shipments, immediately flagging any discrepancies in labeling, packaging, or quantities for quick resolution.

Q: How do you handle shipping cost optimization?

A: Our system automatically selects the best carrier based on cost and delivery speed for each order, ensuring competitive rates through our partner networks.

Q: What's your process for handling returns?

A: We manage the complete returns process including authorization, inspection, quality assessment, and either restocking or disposition according to your guidelines.

Q: Do you support both B2C and B2B order fulfillment?

A: Yes, we handle individual consumer orders alongside bulk B2B shipments and pallet deliveries from the same inventory pool.

Q: How do you ensure order accuracy?

A: Through our scanning system and quality checks, we maintain extremely high order accuracy. While occasional errors can happen in any operation, our processes are designed to achieve over 99% accuracy, and we continuously monitor and improve our performance.

Q: What carrier partnerships do you maintain?

A: We work with premium carriers including PostNL, UPS, DHL, and DPD to ensure reliable delivery across Europe.

Q: How do you handle customs documentation for international shipments?

A: We automatically generate all required customs forms and commercial invoices for shipments outside the Netherlands.

Q: What's your capacity for handling seasonal peaks or sales events?

A: Our operations are designed to scale for peak periods with flexible capacity planning and additional resource allocation.

Q: How do you handle products with special requirements like batteries?

A: We have experience handling consumer electronics and battery-containing products, following all relevant shipping regulations.

Q: What quality control measures are in place during fulfillment?

A: Every order undergoes scanning and visual inspection during picking and packing, with quality checks for product condition and packaging standards.

Q: How transparent is the fulfillment process?

A: Full transparency with real-time tracking, delivery confirmation, and complete visibility into inventory levels and order status.